An initiative by

An initiative by

23 May 2013
Quality Hunters On the hunt for better travel! Looking for the best practical ideas to make air travel smoother for you, me and everybody else.

Workshop 1 — Meet the participants!

Our first Quality Hunters workshop is fast approaching! This time, we selected eleven active community members to join our first exclusive workshop in Helsinki. With them, we’ll spend an intensive weekend coming up with ideas to improve the air travel (more..)

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16 May 2013 Kati Ihamäki
Kati Ihamäki Kati Ihamäki is Vice President, Sustainable development at Finnair.

Getting away is the most important thing

Getting away is the most important thing — but what about the destination and how you get there? There is a lot of talk about responsible travel, local holidays and eco-conscious travel, but how much do these issues actually count (more..)

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09 May 2013 Markku Remes
Markku Remes Manager, VIP & Lounge Services at Helsinki Airport. Finnair is celebrating its 90th anniversary this year and I have had the pleasure to be part of the service chain already for half of this long journey. 10 years in the air as a flying traffic officer and the rest in various roles in customer service, product development, catering, in-flight entertainment and so on. I have a wonderful family and am interested in travelling and nature all over the world. I love the daily encounters with our valuable customers and positive challenges in serving them better.

An exciting day coming – finally ready to depart

A trip of the season can be still months away but more and more often my thoughts turn to fine details of the planning process. A good plan is half of the fun and also a great way to minimize (more..)

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03 May 2013 Tiina Honkanen
Tiina Honkanen Duty Manager for Finnair at Helsinki Airport Customer Service. A semi-professional musician who finds her inspiration in nature, music, books and laughter.

Meaningful Experiences – What Are They?

Every once in a while I find myself thinking of meaningful experiences. I’ve been lucky: I’ve shared quite a few meaningful, magical moments together with my “stage family” (band) and the audience. I’ve also had some amazing moments at work (more..)

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30 Apr 2013
Quality Hunters On the hunt for better travel! Looking for the best practical ideas to make air travel smoother for you, me and everybody else.

How to join the Quality Hunters Workshop

A lot of you have also been asking about the exciting workshops we have coming up. If you’d like to get your ticket to Helsinki, here’s what you can do: 1) Follow us on this blog, Facebook or Twitter. 2) (more..)

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Summer nights are short
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